CSF AR2018 Annual Report - Final-2018 - Page 29

Department of Social Services (DSS) In 1977 the Australian Government introduced the Emergency Relief (ER) Program. Its purpose is to assist the Agency deliver emergency, financial and other assistance to individuals and families in immediate financial crisis. Since 2015, the DSS’ “new way of working” competitive grants have helped CSF provide ER material aid under the Families and Communities Programme; Financial Wellbeing and Capability (FWC) subdivision. Department of Human Services (DHS - Centrelink) DHS employs Community Engagement Officers who provide support to people of all ages who are highly vulnerable (including those at risk of homelessness). These officers deliver services to people outside the traditional Customer Service Centre setting, with CSF being one location. People are assisted in an environment in which they feel comfortable, and where they can be supported by others, including CSF’s community workers. Operation Larder The congregation of St Andrew’s Church in High Street, Frankston formed the Operation Larder program in 1982. CSF has a strong and respectful relationship with Larder volunteers who continue, on a weekly basis, to supply food items for distribution to residents in crisis. Frankston Magistrates’ Court The Frankston Magistrates’ Court provides funds that are dispersed to the Agency from monetary penalties imposed by a Magistrate as a condition of people ‘Undertaking to be of Good Behaviour’. 100% of these funds are distributed through CSF’s Emergency Relief Program and assist people with the payment of essential food, housing, emergency medical and pharmaceutical items, travel, accommodation and utility accounts. CSF has worked in partnership with Frankston Magistrates’ Court since the mid 1980s. Australian Taxation Office The Australian Taxation Department established a Tax Help Program at CSF in 1989. The Agency has participated in this program by providing accommodation, equipment and support for the Tax Help volunteers working out of the Agency. Those providing Tax Help are usually engaged in other volunteering at CSF. Mornington Peninsula Community Connections After Dr John Murphy founded Mornington Peninsula Community Connections, he and the Agency have worked together on a number of successful projects, including the Getting Involved Project and the book Emergency Relief – A Guide for Small Community Groups, which was distributed throughout Australia. John continues to assist CSF in a consulting capacity. Their volunteers are involved with a number of church and community groups. Operation Larder is an important partner of the CSF annual Frankston Community Appeal. Community Support Frankston | Annual Report 2018 29