People — Our Main Resource
Scope of Volunteer Roles
Training Offered to Volunteers 2017 -2018
Administration
Board of Management
– Meetings
– Agency Finances
– Working with Manager
– Sub-committees
Case Discussion Group Leaders
Database Development
Database Input and Support
Face-to-face Interviewing
Food Program Assistants
Telephone Interviewing
Information & Resources
Information Technology Support
Maintenance, Food Resources
Mentoring
Reception
Roster Coordination
Statistics
Tax Help
Team Leaders
Trustees
20 July
Case Discussion Group
– Centrelink - Online Services
– Walking Tour of Local Agencies
– Morning Tea at South East Water
17 August
Family Violence Workshop
– Identifying and Responding to Family
Violence
21 September Case Discussion Group
– Ergonomic / Workplace Safety Training
– Frankston Corrections
23 October Building on Interviewing Skills
(Mornington CISS)
16 November Case Discussion Group
– DHHS
– FAMDAS
15 February Annual CSF Information Day
15 March
Fast Tracker Training
5 April
Reception Morning Tea
19 April
Peninsula Community Legal Centre
9 May
CISVic Face to Face Ice Training
(Mornington CISS)
16 & 23 May Communication, Connections & Challenging
Situations (CISVic - Frankston South
Community & Recreation Centre)
30 May
Cultural Competence & Building Financial
Resilence (CISVic - Dandenong RSL)
26 June
Administration - New Stats Code Book
Training
28 June
Reception & Interviewers
Community Support Frankston
Training
Induction
– Orientation and police check (all roles)
Receptionists
On the job training
Mentoring
Training meetings
Administration & Data Entry
On the job training
Interviewers
– On the job training
– 50 hour competency based
training course (CHCCCS004)
– Mentoring and probation hours
– In-Service training attendance
– Case Discussion Groups
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Annual Report 2018
17