CSF Annual Report 2017 CSF Annual Report - 24.10.17 FINAL - Page 3

Contents Community Support Frankston 4 6 7 8 9 Message from the Chair and Manager Treasurer’s Report Emergency Relief Program Emergency Relief Statistics Operational Statistics 10 Governance 10 Board of Management 12 Governance 12 Board of Trustees for Material Aid Trust Fund 13 14 15 16 17 18 Staff Recognition of Service Volunteer Commitment Finding the Right People People — Our Main Resource CSF Casework 20 Volunteer Stories 21 Information and Resources 21 Brochures, IT, Databases, Public Internet Access 22 28 30 31 32 33 34 36 Reaching our Community - Through Services, Projects and Partnerships Working Together Frankston Community Appeal Acknowledgements — Community Appeal 2016 CSF Social Supporters CSF Photoboard How You Can Help | Annual Report 2017 3