Information and Resources
Brochures Information Technology
Since the cessation of funding for the special projects officer
role at CSF a small team of volunteers have continued to
look after the content management of our 35+ community
information brochures and www.frankston.net website
which receives in excess of 100,000 hits each year. CSF has
been pro-active with training and engaging new and existing
volunteers to assist with CSF’s information management,
including Work for the Dole participants. IT Support and Databases
The IT Team is crucial in maintaining the agency’s IT
resources. Special thanks to Daniel Fenn for his major
contributions in keeping CSF’s hardware, software and IT
plan on track and to Barrie Holloway for maintaining CSF’s
data systems which are vital for our reporting requirements
and ongoing funding.
Administration
Each year CSF prepares, produces and distributes
approximately 20,000 brochures. These are taken by
our clients and are also made into special information
kits, which are distributed to community agencies,
schools, doctor clinics, houses of worship and community
centres. most sought after brochures related to FOOD
AND MEALS SUPPORT, EMERGENCY ACCOMMODATION,
HOMELESSNESS IN FRANKSTON, MENTAL HEALTH, AND
BILLS SUPPORT.
CSF has a dedicated team of specialist volunteers that
assist with our data, client and other information input and
management. A lot of work has also gone into updating some
of our internal database standard operating procedures
over the past 12 months and while there too many people
to name we appreciate all your time and efforts.
Social Media
CSF uses social media platforms such as Facebook and
Twitter to engage with the local community. We regularly
promote the agency’s services and other programs, share
good news, items of interest and use digital media to
acknowledge and thank our supporters.
CSF continues to admin the following Facebook pages with a
growing amount of followers now exceeding the thousands.
Community Support Frankston
Pets in the Park Frankston
Frankston Community Appeal
Social media are a great way to engage with our community
and provide opportunities for awareness raising and
promotion. More importantly, they also provide an
opportunity for people in need of help to reach out to us
and ask and find out more about our services.
Community Support Frankston
Public Internet Access
CSF has a commitment to provide free Internet, Office
software and web-based email access to the agency’s
clients. Computer users can type resumes, apply for jobs
online, print bank statements, contact Centrelink or friends
and family through social media.
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Annual Report 2017
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