People — Our Main Resource
Scope of Volunteer Roles
Training Offered to Volunteers 2016 -2017
28 July
11 August
18 August
1 September
6 September
14 September
15 September
27 September
24 November
22 December
19 January
2 February
2 February
9 February
16 March
30 March
20 April
9 May
17 May
15 June
11 July
18 July
19 July
20 July
21 July
Administration
Board of Management
– Meetings
– Agency finances
– Working with Manager
– Sub-committees
Case Discussion Group Leaders
Database Development
Database Input and Support
Face-to-face Interviewing
Food Program Assistants
Telephone Interviewing
Information & Resources
Information Technology Support
Maintenance, Food resources
Mentoring
Reception
Roster Coordination
Statistics
Tax Help
Team Leaders
Trustees
Fast Track Interviewer Training
Mentor Training Session
Case Discussion Group - Salvocare Eastern
CHCCCSOO4 Interviewer Course
Recruiting & Retaining Volunteers
Case Discussion Group - WAYSS Housing & Essential
Tremor
CISVIC Conference - Volunteers & Staff
Impact Volunteering - Crimcheck presentation
Case Discussion Group - Salvocare Eastern
Case Discussion Group - Work & Health Safety
Case Discussion - General
CISVIC Training Course - General
Fast Track Interviewer Training
CSF Annual Volunteer Training Day
EWOV (Energy & Water Ombudsman VIctoria)
CSF Reception Training
Case Discussion Group - Dress for Success
Case Discussion Group - Department of Health and
Human Services (Centrelink)
Child First & Child Protection Training
Sentencing Advisory Council Training (You Be The
Judge)
CSF Mental Health Workshops 1
Lifeline - Suicide Prevention Training 1
Lifeline - Suicide Prevention Training 2
CSF Mental Health Workshops 2
CSF Mental Health Workshops 3
Community Support Frankston
Training
Induction
– Orientation and police check (all roles)
Receptionists
On the job training
Mentoring
Training meetings
Administration and Data Entry
On the job training
Interviewers
– On the job training
– 50 hour competency based
training course (CHCCCS004)
– Mentoring and probation hours
– In-Service training attendance
– Case Discussion Groups
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Annual Report 2017
17