CROSS Magazine Issue 06 | Page 88

C RO S S Workshop A Participants of Workshop A Andre Wibowo Siono Graduate student at the ICID, National Cheng Kung University, Taiwan. A n d re i s f ro m I n d o n e s i a . H e i s c u r re n t l y enrolled as a graduate student in the Department of Industrial Design in National Cheng Kung University in Taiwan . From the different days of the workshop, he experienced and learned different phases of service design. The first day focused more on selecting the p ro d u c t a n d i d e n t i f y i n g i t s l i fe cy c l e . Th e second day was more on the elaboration on a certain point of life cycle, giving more added values on the process, and to draw the new service blueprint, based on the context of its 88