Editor
We are proud to publish a special issue that is different than the previous release of CROSS. We experienced many first-times in this issue: a very first publication of a special issue, the first full report in English, the first formation of an international press-coverage team. All of these first moves were intended to cover the 3rd International Service Innovation Design Conference?ISIDC?hosted in Taiwan. With this issue, we welcome everyone who has participated in the 2012 ISIDC or those who could not be there to reminiscence the memorable five days we experienced in this conference. We would like to express our gratitude to Professor Ding-Bang LUH, the 2012 ISIDC Program Chair, whose immense support has made this special issue possible.? Arthur CROSS 06 ????????????????????????? Special Issue?????????????????????????? ? 2012 International Service Innovation Design Conference?ISIDC? ??????????????????? 2012 ISIDC ???????? ??????????????????? 2012 ISIDC ? Program Chair ??????? CROSS ????????