CPABC in Focus November/December 2016 | Page 30

Professionals should avoid acting for opposing parties when a relationship—whether familial or corporate—is unravelling. At such times, clients can act irrationally, and make complaints based more on emotion than on logic. Communication is the key There are situations in which a CPA can’t avoid dealing with parties involved in a dispute, such as when a conflict arises between corporate shareholders. Even when there is confidential information that cannot be shared among all parties, it is crucial that all parties believe the CPA is acting objectively and fairly, with integrity and due care. In such circumstances, the CPA must take extra care in communicating with disputing parties—not only in terms of content, but also in terms of tone and frequency. What are the potential consequences? CPABC’s bylaws provide the Investigation Committee with a range of sanctions for breaches of the CPA Code. Potential sanctions include a reprimand, fines, the cost of the investigation, and publication of the outcome. In serious cases, the Disciplinary Committee may also consider other remedies, including determining whether a CPA’s continued membership in CPABC is appropriate. Bottom line If your clients split up, you must take great care if you plan to continue providing services to one or both of the parties. Recognize, however, that even if you take the utmost precautions, you can’t guarantee that one party won’t lodge a complaint with CPABC just to put pressure on the other party. Need help? CPABC has professional standards advisers who are here to help. You can call them for confidential guidance to ensure that you stay compliant with the CPA Code when navigating difficult situations. Stella Leung, CPA, CA, can be reached at 604-488-2609, and Brigitte Ilk, CPA, CGA, can be reached at 604-629-8363. Both can also be reached using our toll-free number at 1-800-663-2677. You can review the CPA Code on our website at bccpa.ca/ members/regulatory/cpabcact,-bylaws-rules. Comments or questions about this article? Contact the ethics department at [email protected]. Island roots + global resources + personal service. A formula for success. Hayes Stewart Little & Co. (HSL)—a well-respected and established accounting firm on Vancouver Island—has joined forces with Grant Thornton LLP. Grant Thornton is a leading national firm and a Canadian member of Grant Thornton International Ltd., offering a tremendous range of resources, both locally and globally. This combination of leadership, experience and services will offer expanded opportunities for all of our clients. With their focus on client service and commitment to the communities of Vancouver Island, HSL is an invaluable resource for all of our clients. You’ll have access to an extensive selection of audit, tax and business advisory services, and you can expect the same personal attention that you’ve always received. Contact us at any of our Island locations. © Grant Thornton LLP. A Canadian Member of Grant Thornton International Ltd. 30 CPABC in Focus • Nov/Dec 2016 GrantThornton.ca Duncan T [phone] Nanaimo T [phone] Victoria T [phone] T [phone] GrantThornton.ca