CPABC in Focus May/June 2017 | Page 16

Cover Story
Building Trust in a Virtual Environment

By Shawn Ireland, Ed.D., Siri Marie Lindhagen Joli, and Monica Degerstrøm Haakonsen

With an increasing number of professionals are working remotely, how can leaders foster trust in a virtual world?

This article examines the link between leadership and virtual team performance. Leaders of successful virtual teams focus on fostering trust. These leaders believe that the ability to connect deeply and be vulnerable—with others in a virtual environment is vital to virtual team success.