Taming the Email Dragon
If we at CPABC had to choose the most common request we receive from
our members, candidates, and students via email, phone, and face-to-face
communication, it would be this: “Please limit the volume of email you
send me.” We want you to know: We heard you, and we’ve done
something about it.
Lessening the volume of email communications
First, after carefully reviewing the scope of the issue, we instituted a policy that sees CPABC
channel many messages into one communication vehicle: CPABC eNews. This monthly
e-newsletter has become an omnibus message-carrier, eliminating the need for a lot of one-off
emails.
Second, we have limited our email communications to Tuesdays and Thursdays. On those
two days, we may send out messages on behalf of our chapters, CPABC’s regulatory affairs and
professional development teams, and/or other departments. Emails sent on behalf of chapters
are limited to two per month.
Third, before sending any non-legal email, we ask ourselves whether the message is vital to the
success of our members, candidates, and students. In some cases, we’re dealing with messages
that are time-sensitive and/or contain information about upcoming events; many of you have told
us that you appreciate receiving these timely updates and/or hearing that a particular seminar/
event is taking place in your area.
Lastly, we’ve ensured that you’re able to select the kinds of messages you want to receive and
how you want to receive them. All you have to do is go to your legacy website* and set your
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