COWES HARBOUR COMMISSION STRATEGIC PLAN 2016-2021 June 2016 | Page 18

PERSONNEL MANAGEMENT
CORE POLICY
Ensure CHC’s management culture motivates and empowers its team with the training, skills
and ethos to deliver CHC’s strategic objectives.

GUIDING POLICIES
n Customer care: Promote excellence in customer care and awareness.
n Good employer: Ensure CHC staff are rewarded with good and competitive conditions of

employment and remuneration.
n Invest in staff: Invest in staff induction, professional training and development and

succession planning.
n Internal communications: Promote positive two-way open communication within the organisation.
n Best practice: Ensure CHC personnel policy adheres to current statutory personnel law and best

practice guidance.
n Staff handbook: Maintain the CHC Staff Handbook and implement the policies and procedures.

OBJECTIVES
n Standards: Evaluate and potentially implement new quality management standards.

2017

n Human Resources: Review and update the CHC T&Cs and reward strategy.

2017

© Olek Creations

18

Target Date

COWESHARBOURCOMMISSION.CO.UK