COMMUNICATIONS & STAKEHOLDER RELATIONS
CORE POLICY
Ensure CHC utilises all appropriate communication channels to consult and be accountable to the stakeholders whilst also promoting the harbour and its marine services .
GUIDING POLICIES
n Statutory and safety : Ensure effective promulgation of CHC ’ s 5 year Strategic Plan , Annual Report , and all statutory duty communications to harbour users and stakeholders .
n Regular communications : Maintain and develop CHC ’ s regular communications to harbour users , stakeholders , and the media .
n IT and communications systems : Invest in the development and promotion of CHC ’ s website and social media channels , IT and communications systems . n
Media : Continue to develop stakeholder communications , including the Port Handbook and E-newsletters .
n Stakeholder consultation : Facilitate regular consultation and two-way information flow through the CHC Advisory Committee , public meetings , and membership of relevant Solent marine / local organisations and forums .
n Partnership promotion : Work in partnership to effectively promote Cowes Harbour , the River Medina and its marine services and facilities for the long-term benefit of the harbour and its stakeholders .
n Destination Cowes : Contribute with partners to the promotion of Cowes as a destination .
n Stakeholder benefits : Consult with harbour users and stakeholders , declare and promulgate information on CHCs stakeholder benefit investments .
OBJECTIVES
Target Date
n Outer Harbour Project and East Cowes Development : Ensure effective 2016-2021 and transparent communications with stakeholders and relevant parties regarding the next proposed stages of the development .
n Advisory Committee : Encourage and support wider stakeholder engagement 2016-2021 with the CHC Advisory Committee .
n Marketing and promotion : CHC will work towards a goal of more effective , 2016-2021 impactful and measurable communications and marketing of the harbour and River Medina .
n Stakeholder and media engagement : Encourage increased take-up and 2016-2021 subscription to CHC ’ s stakeholder E-newsletters , Notices to Mariners and media communications .
STRATEGIC PLAN 2016 - 2021 15