Courier July 2016 | Page 19

NTA WORKING FOR YOU A Pease-ability study NTA meeting planner sets sights on two Travel Exchange shows in ’17 Travel Exchange ’17 won’t be Katey Pease’s first rodeo. Pease, who serves as NTA’s vice president of business development, has been on staff since 2002. That makes our upcoming event in St. Louis her 15th convention. With 14 shows under her belt, Pease is the perfect brain to pick regarding all things Travel Exchange. Read on to get an expert’s take on the industry’s premier travel show. NTA: Let’s start with what’s unique in 2017: two Travel Exchanges. Why should members attend both shows? Katey Pease: If you attend one show and not the other, you’ll go one and a half years without the NTA convention. You need to be at St. Louis and San Antonio both so you can foster relationships, learn about all the new product and stay innovative in your tour planning. And by attending in St. Louis, you get half off your San Antonio registration fees. NTA: Moving Travel Exchange back to fourth quarter dates was a member-driven idea. Can you give another example of a change that was made based on member feedback? KP: The majority of changes are based on member feedback. Two examples that come to mind are: 1.) The appointment format—tour operators visit DMOs based on their region, and 2.) Categories of tour supplier appointments are scheduled all on one day, so that suppliers can get into a selling rhythm. How to maximize the appointment-scheduling system Five tips from NTA’s Katey Pease Get signed up early because the earlier you register, the better matched your appointments will be. Request the maximum amount of appointments. Check back on the Travel Exchange website often—new people are registering every day. Do your research. Visit the company websites of those you’ll be meeting with. By being prepared for an appointment, you maximize your time. Don’t be shy; make direct requests. If there are members with whom you’d like to do business, reach out to them and tell them why you make sense as a business partner. NTA: We’re all looking forward to TREX17 in St. Louis in February, but you’re already looking ahead to conventions further in the future. How early do you start planning for Travel Exchange? KP: We’re already looking for our sites for 2019 and 2020, so we’re involved in a lot of different phases of convention planning at the same time. On any given day, I could be working on a Travel Exchange that’ll happen in six months or six years. NTA: What do you look for in an evening event, and do you work with your host city on a theme and location? KP: Typically our evening event themes are based on their venue. We look for venues that are close to the host hotel, but most important, we need them to be tourism-related and offer something that is of value to tour operators— something that members can use in future itineraries. NTA: What do you enjoy most about convention week? KP: Initially I enjoyed seeing all the hard work and effort paying off, and of course I still do. But now it’s seeing my tourism friends every year and making those face-to-face connections with our members. NTA is truly a family. NTAonline.com 17