Cosmopolitan August 2018 - Page 107

‘Hey!! Can’t wait for our chat!! Let me know what I can bring with me!!!’ OVERLY ENTHUSIASTIC E-MAILING When you’re sending your besties last night’s recap, add as many exclamation points as you want (‘I’m sooo hungover!!!”). But on work messages? You need to show some restraint. “So many people treat e-mail like a casual text,” says business-etiquette expert Jacqueline Whitmore, author of Poised For Success: Mastering The Four Qualities That Distinguish Outstanding Professionals. “But you should write as if your bosses were reading every note you send,” she says. Would he or she be down with a zillion !s? Probably not, because too many can come off as juvenile and might keep the receiver from taking you seriously. To be safe (and profesh), stick with periods. The exception? When you’re sending a peer props (‘Congratulations on that major sale!’). SAYING ‘YES!’ TO EVERYTHING ‘Sure, I can bake cupcakes for Sara’s birthday. Need me to come early and decorate too?’ FOR MORE GREAT STORIES, VISIT COSMO.IN If you consistently find yourself cleaning up coffee cups or planning staff birthday toasts, you may be starring in the thankless role of ‘office angel’. Often, women will volunteer for this kind of stuff to be helpful, but doing so can backfire, says Kim Scott, author of Radical Candor: Be A Kickass Boss Without Losing Your Humanity. If you always do these tasks and they’re not part of your job description, people may assume they can walk all over you. And they take you away from your actual duties, says Kim. Next time someone tries to push office housework on you, try this: ‘Unfortunately, I can’t do that right now. I’ve got to finish [insert real work assignment].’ AUGUST 2018 COSMOPOLITAN 107