CosmoBiz Magazine September 2014 - Page 49

C an you share some of the highs and lows you have faced? I remember meeting a girl called Micky, who at 24 came to see me for a consultation. At the time I felt her hair was too short to accomplish a great look and suggested she came back in 6 months and allow her hair to grow a little so we had more to work with. She said ‘oh no, I won’t be here then, my cancer is terminal.’ Needless to say I booked her in straight away and only god knows how she emerged back out into the world with her hair that closely resembled what she’d been born with and the joy we were able to give her as her dream was that her husband would see the girl he had married. That’s highs and lows in one person really. You have 60+ specialists working in your salons. How do you manage your employees? With an incredible team of wonderful angel managers dedicated to the same cause as my own. How big is the hair extensions market in the UK? It’s estimated that $105.9 million is spent on various types of hair extensions each year, and Britain is the third largest buyer of human hair worldwide behind the US and China. (According to numbers in 2012) How do you forecast the hair extensions industry? Ever growing. I don’t see that women will ever not want to improve their hair and extensions are not just for the rich and famous anymore. Where do you get hair extensions? From ethical hair merchants, the best we can find all over the world. Can you tell us the difference between human hair and synthetic