Conversations Catalogue: Canada Feb. 2016 | Page 8

Developing Engaged 21st Century Teams
The 21st century is a time of fierce competition in the business world . Our top employees have more options than ever before and are actively looking for opportunities that allow them to develop themselves , personally and professionally . Meanwhile , clients are looking for an exceptional experience from the companies they interact with . As leaders of a 21st century organization , you need to be actively building an organizational culture that supports your employees ; a culture that promotes engagement , collaboration and innovation .
Through seven years of research and conversations with thousands of clients and consultants , we ’ ve determined that there are six core competencies required for success in the face of today ’ s competitive realities :
• Role & Culture Fit
• Self-Management
• Team
• Communication
• Thinking
• Leadership

Relationships drive engagement & engagement drives business success .

A person who demonstrates mastery over these six areas is the definition of an Engaged Individual ; someone with the skills and attitude to go beyond their job description in the service of their team , their company and / or their customer .
The term “ engagement ” gets tossed around , but ultimately , it ’ s no more complicated than relationships . The top two reasons people quit their jobs is because of the relationships they have with ( a ) their boss , and ( b ) their immediate working group . Relationships drive engagement , and engagement drives business success .
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