Ship . Period .
A Linchpin is someone who provides value beyond their job description . They bring passion to their work , and are constantly looking for ways to innovate and improve existing processes . Through this conversation , we will explore the key traits of a Linchpin and help your team understand the growing importance of becoming one themselves .
WHAT YOU ’ LL BE COVERING
• Passion is a mindset we bring to work , not one that we are given at work .
• Create firm “ ship dates ” for non-urgent — but valuable — projects .
• Success is a choice that we get to and have to make .
We don ’ t have a talent shortage , we have a shipping shortage .
— LINCHPIN
Teamwork in a Social World
As organizations see an emphasis on social media use , the social behaviours we use externally with customers needs to also be reflected internally with team members and other colleagues . This conversation explores the four key behaviours of social teams — Open , Trustworthy , Generative , and Courageous .
WHAT YOU ’ LL BE COVERING
• To be successful in social media , your internal operations need to be social as well .
• Discuss new activities , programs or changes that could foster improvement .
• Explore what existing behaviours may be preventing the team from fully accomplishing the four factors .
• Focus on reinforcing the four factors in their day-to-day work .
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