Conversations Catalogue: Canada Feb. 2016 - Page 32

Ship. Period. A Linchpin is someone who provides value beyond their job description. They bring passion to their work, and are constantly looking for ways to innovate and improve existing processes. Through this conversation, we will explore the key traits of a Linchpin and help your team understand the growing importance of becoming one themselves. WHAT YOU’LL BE COVERING • Passion is a mindset we bring to work, not one that we are given at work. • Create firm “ship dates” for non-urgent—but valuable—projects. • Success is a choice that we get to and have to make. We don’t have a talent shortage, we have a shipping shortage. —LINCHPIN Teamwork in a Social World As organizations see an emphasis on social media use, the social behaviours we use externally with customers needs to also be reflected internally with team members and other colleagues. This conversation explores the four key behaviours of social teams— Open, Trustworthy, Generative, and Courageous. WHAT YOU’LL BE COVERING • To be successful in social media, your internal operations need to be social as well. • Discuss new activities, programs or changes that could foster improvement. • Explore what existing behaviours may b ɕٕѥѡѕɽձ䁅͡)ѡȁѽ̸+$́ɕɍѡȁѽ́ѡȁѼݽɬ(ˊ Q4)]]\ Q%=9 1 =9YIMQ%=9L =