Conversations Catalogue: Canada Feb. 2016 - Page 30

Problem Solving Fun It turns out that the biggest challenge in solving a problem is often simply defining the problem. Once defined, different problems require different thinking styles. This conversation teaches the three different types of problems people encounter and provides tangible skills for working through them efficiently and enjoyably. WHAT YOU’LL BE COVERING • Attitude plays a huge role in solving problems. • Evaluate the severity of a problem, and identify what people, skills, and tools are most likely required to solve it. • Tackle the most difficult type of problem to solve: dilemmas. • Reinforce that the roadblocks to solving problems are often attitude-based. 30 TEAM THE BIGGEST enemies of problem solving are ignorance and fear. They are a formidable duo; fear prevents learning that might eliminate ignorance, and ignorance reinforces the fear. —NO PROBLEM WWW.ACTIONABLECONVERSATIONS.COM