Conference News Supplements Binder2 | Page 3

3 Academic Venues A new plan for Venuemasters The plan for the academic venue consortium has the support of VisitBritain enuemasters, the consortium representing academic venues, has completed a full review of its operations culminating in the announcement of a 12-point strategic plan that outlines their direction for the next five years. An important outcome of the review has been the need to focus on membership recruitment and engagement. As budgets have tightened during the last 10 years so have the available resources that venues have to spend on marketing activity. Venuemasters is focusing its efforts on increasing its membership to 90 members by 2022, while improving engagement with its current members. Rachel Bartlett, sales and membership director, comments: “My role is two fold. Firstly, to improve communication with our members and the opportunities open to them and how Venuemasters can support them. Secondly, to develop relationships with potential members across the whole academic venue spectrum.” One of the key facets of membership is the opportunity to take up an array of marketing opportunities. At their recent annual conference the appetite for collaboration was evident both between members and other partner organisations such as The University Caterers Organisation (TUCO), and also media partners. Natalie Williamson (pictured), general manager, says: “Event organisers benefit from the academic venues sector’s culture of collaboration, as we pride ourselves in referring business within the sector, often suggesting to event organisers other academic venues. It’s essentially a win-win situation. Referrals are an important part of how we want the membership to be collaborating more closely, and we are looking at how we can support this.” “Referrals are how we want membership to be” 12-point plan 1. Review Brand, Business Plan, Vision and Mission 2. Leadership and Specialist Team 3. Industry Leading Website 4. Membership Recruitment Focus 5. Membership Engagement Focus 6. Great Value for Money Fee Structure 7. Innovative Marketing Products 8. Proactive Sales and Exhibitions 9. Enquiry/Referral Sales Process 10. Partnerships with other key organisations 11. Preferred Supplier Programme 12. Learning and Development Academy www.conference-news.co.uk National and International Collaboration VisitBritain is supporting the plans. Kerrin MacPhie, head of business events for the national tourism board said: “VisitBritain recognises the contribution academic venues play in the UK’s international business events offering, not only for the high quality conference spaces but its world-leading academic community. “We are committed to supporting the business events sector to be internationally competitive, growing the UK’s share of the global market and its economic contribution. We are delighted to include Venuemasters as one of our partners through its learning and development programme.”