Conference News Supplements Academic Venue Supplement, October 2018 | Page 10

10 Academic Venues Smart spending A matter of taste Neil Oates, executive head chef at Conference Aston, on the evolution of conference food s a venue that caters for more than 50,000 people every year, creating enticing dishes for our diners is high up on the menu at Conference Aston. Mass-produced food simply does not cut the mustard. Long gone are the days of just filling people up and sending them on their way; our guests want - and deserve - attractive meal plans that are nutritious, healthy and vibrant. We challenge the perception of conference food by delivering a restaurant experience for every diner, serving fresh, high-quality food in fun and imaginative ways - from DIY dessert stands to build-your-own salad carts. Delegates are in and out of seminars and meetings all day long. They need food that fuels their minds and tops up their energy levels, so that they return to their conference feeling refreshed and satisfied. Take our mini protein pots at lunchtime, for example. We prepare small dishes - including chicken caesar salad, tuna nicoise and prawn cocktail - to give diners a tasty protein boost that fills them up without leaving them feeling sluggish. At Conference Aston we cater for visitors from all over the world, so we’re often asked to produce bespoke meals for our clients using unusual, and sometimes exotic ingredients. Themed food is also growing in popularity and we have a lot of fun developing menus that tie in with our clients’ events. Another key trend in recent years is the surge in vegetarianism and veganism which has seen us introduce more greens, grains, pulses and seeds into our menus for everyone to enjoy - not just non-meat eaters - and we are passionate about using whole products from root to stem, to limit food wastage. Conference food is evolving and it’s an exciting time to be a part of that. We’re no longer only feeding delegates’ minds, we’re feeding their stomachs too. www.conference-news.co.uk By Steve Crawford, conference centre director, Leicester Conferences Investment is high on our agenda and as a multi award-winning venue we regularly invest in many areas of the business. Catering has to be near the top, a bad speaker may well be forgotten but if we get the lunch offering wrong boy do we know about it. Keeping our offering fresh, innovative, exciting and enticing is always our goal and we invest in areas of catering and service. Our people are a main focus of investment, ensuring they are well trained, developed and have the confidence not only to feel empowered to make decisions but to truly be at ease in their roles allowing their personalities to shine through. Not to forget our building, with over £50k spent in 2017 on facilities and a further £225k planned for 2018/19 we are committed to ensuring we are top of our game for conference and accommodation facilities. These include new AV equipment, innovative design concepts, new lighting, furniture and decoration, and we’re only five years old! We believe that a venue has to reach out to each guest, offer them an experience to remember, and with a 56% repeat customer base keeping investment is key.