Conference & Meetings World Issue 101 — July / August | Page 5

The show is growing 25-30% each year... and in 2020 we will be in Cartagena Contents FIEXPO DIRECTOR SERGIO BARITUSSIO, OUR BIG INTERVIEWEE Features Regulars 10 >> Leaving the nest 3 >> Editor’s letter 6 >> Global snapshot Crystal Interactive is seizing the opportunity to expand. 12 >> All in a day’s work More than a venue: behind the scenes with key staff at ICC Sydney. 15 >> World lessons in education PCMA VP for global growth shares experiences of lessons learned from around the world. 16 >> Winter of content in Chile Big Interview with Latin America’s big MICE man, FIEXPO Director Sergio Baritussio. 21 >> Event architects of the future Stuart Wood takes MPI’s University Challenge in Frankfurt. Eventscase’s CEO Jose Bort urges a cleverer use of data. 24 >> Take the digital leap 26 >> ICCA rankings Paris and the USA top the new lists. 16 >> Big Interview 23 >> IACC column 29 41 >> AIPC on disruption 43 >> SITE goes beyond sales incentives IMEX Breakdown Our editor witnesses a sustained effort in Frankfurt. 49 >> Gallery: The FIEXPO MICEberg 37 St Petersburg Open for business: Russia’s Northern Capital opens a MICE window on the world. 45 >> Play it safe for the big event Insurance advice as the Rugby World Cup approaches 16 Big interview 24 Data Meeting to a Latin tune. CMW meets the main MICE man in the region, as FIEXPO grows again. Important advice and checklist from Jose Bort for action to improve on the old event feedback survey approach. ISSUE 101 / CONFERENCE & MEETINGS WORLD / 5