Conference & Meetings World Issue 101 — July / August | Page 16

Big interview A winter of content in Chile CMW WENT TO SANTIAGO TO LEADING REGIONAL MEETINGS SHOW FIEXPO AND MET WITH SHOW DIRECTOR SERGIO BARITUSSIO AS HE SAID ‘ADIOS’ TO CHILE AND ‘HOLA’ TO COLOMBIA ow did you first come into the MICE industry? I started working in the industry in 1987, when I was in charge of the MICE department of one of the leading travel agencies in Uruguay. There I also started working with ICCA, as our agency was the only ICCA member in Uruguay and one of the few members in Latin America. What did you change this year in terms of content? We try to improve every year, especially with the academic sessions, and this year invited meeting industry leading authorities such as Christian Mutschlechner (ex-Vienna CVB), Didier Scaillet (SITE) and Sherrif Karamat (PCMA). You are both a publisher, editor and show director. How do you divide up your time? I started with the magazine Eventos Latinoamericanos (Latin American Events Magazine) in 2000. The objective then and now was to promote Latin America as a destination for international events. I enjoy it because it allows me to travel and to meet a lot of interesting people. The show is more complex, but we have a wonderful team that is growing every year. A lot of work clearly went into the 2019 edition of FIEXPO in Santiago. What are you particularly proud of and how would you summarise this year’s event? The show is growing 25-30% each year, with more participants and hosted buyers. But, the most important thing is our team, that is like a family, with everybody working hard and with great commitment. The Political Forum is also growing, not only in quantity but in quality, with more authorities present every year, including governors, ministers, vice ministers, etc. 16 / CONFERENCE & MEETINGS WORLD What have been your main challenges this year? It was the last show in Chile, as we rotate every three years from one country to another. The 2019 show ran very smoothly as we have been working with the same hotel and venue for two years now. Now the challenge will be organising the next show with a different venue, in a different country (Colombia) with different suppliers. What is the secret to building good partnerships for both you as an organiser and for your clients? That we are in it together, in the same ship, with the same objectives. If the show grows, then we all benefit. We have a very good relationship with our clients, we are like friends. FIEXPO moves to Colombia next year for three editions, right? What attracted you to Colombia and how are you hoping to develop the show there further? It’s a real challenge because it will be the first time that FIEXPO is moving to a new country with three different venues. In 2020 we’ll be in Cartagena, in 2021 in Medellin, and the last show in Colombia will be in 2022 in Bogotá. / ISSUE 101 The Colombian government gave us their support and confidence because they know the importance of the MICE industry and FIEXPO, a leading show in the region. Above: FIEXPO showtime at Casa Piedra, Santiago Above: Main man: Sergio Baritussio Above: Flying the flag for Patagonia at Lago Grey How do you think FIEXPO stands out from the competition in the region? Well, we have no competitors, because we are the only show where the exhibitors are only from Latin America and the Caribbean. Hosted buyers and visitors know what they are going to find. We also are ARP (Association Regional Partners) of ICCA exclusively for Latin America and the Caribbean and we have signed agreements with SITE Global, JMIC and many regional associations. We are also becoming UFI members and are planning to do many things together in Colombia at the show. Tell us about your new show launch for the luxury meetings and travel market that you announced in Santiago. It was something that the market was asking for. In Latin America we have many wonderful places that are excellent for incentives, especially luxury incentives. That’s why we launched the Motivation Luxury Summit during FIEXPO 2019, an exclusive business exchange between 50 incentive houses from around the world, all looking for new venues and destinations in Latin America, and 50 suitable convention bureau and destination representatives. The first edition will be in Chile, in