Comstock's magazine 0119 - January 2019 - Page 68

CONSULTING SEEKING SPECIALISTS The consulting industry is trending toward specialization of services BY BILL SESSA 68 | January 2019 In 2013, the Harvard Business Review wrote that management consulting’s fundamental business model had not changed in more than 100 years. Howev- er, as a primarily human-driven industry, it is a prime candidate for disruption by tech- nology and big data. According to the 2017 Management Consulting Outlook report by Greentarget, small firms are shaking up the industry by carving out niche markets and offering specialized services. As more firms add increased spe- cialization, the line between generalists and specialists is becoming increasingly blurred. “I think there is a trend over the last 20 years toward more specialization,” says Chris Delfino, of the Delfino Madden law