City Manager's Annual Report Annual Report 2018 | A Year In Review | Page 41

TEAMWORK
Training with Departments
The City’s Human Resources Department partnered with
every department in 2018 to help grow the City’s leadership.
The Department trained 62 supervisors in the Supervisors
Apprentice program facilitated by Ed Trek, trained 27 Managers
in the Managers Journey, and trained 23 department heads
and executives in the Executive Perspective. To continue the
momentum, HR trained three of its employees to conduct the
Supervisors Apprentice program internally. The HR Department
worked to standardize the recruitment process and train hiring
managers in an effort to reduce the probationary turnover rate.
#PSLinLIghts
It has officially become a PSL holiday tradition!
1st Place: 460 SW Rad Ct.
2nd Place: 716 SE Walters Terr.
3rd Place: 11451 SW Hillcrest Cir.
Departments
Working Together
to Tell PSL’s Story
The City’s Communications staff works
closely with all departments to tell the City’s
story, grow its social media presence, keep
the City’s website updated with the latest
information and create dynamic printed
materials. In 2018, Communications staff
teamed up with nearly every department to
respond to more than 300 media requests.
The City’s Facebook following has increased
by 325 percent in the past three years. This
dramatic increase was only possible because
of close collaborations with departments to
provide interesting and engaging content
that residents want to read. The City’s
website is the go-to spot for residents and
visitors to learn about the City, and in 2018 it
had more than 3 million page views. And in
2018, nationwide trends showed that short
video was a primary way that citizens want
to consume information. In response, the
Communications Department’s video team
answered the call, producing more than
250 videos for the website, social media,
YouTube and TV 20.
The City Teams Up with Residents for #PSLinLights
The popular, third-annual #PSLinLights campaign happened in December 2018, where residents uploaded photos
of their dazzling displays to be a part of a citywide holiday lights map and be eligible for the 2018 Best Lights in PSL
contest. Teamwork with the community keeps this campaign growing every year. This year, residents were able to
share their stories of inspiration for their displays, which was included on the map. It all culminated with the contest
where residents voted on their favorite display. The winner is awarded a commemorative 2018 Best Lights in PSL
yard sign and special gift from the Neighborhood Improvement and Community Engagement (NICE) program. More
than 1,000 people voted in the Best Lights Contest in 2018.
CITY OF PORT ST. LUCIE 2018 ANNUAL REPORT
41