City Manager's Annual Report Annual Report 2018 | A Year In Review | Page 18

ST Photo: Southern Grove We are committed to providing superior customer service to our community and organization. Single-Family Home Permits in Less Than 3 Days Express Permitting, also known as Master Permitting, allows a contractor to obtain permits for single-family homes in less than three days. The process requires the contractor to submit a master set of plans for each elevation of the homes they intend to build. Once those plans are reviewed and approved, they are assigned a specific identification number. Each time the contractor desires to build a home with previously-approved plans, they are only required to submit an electronic permit application, a site-specific survey, assignment letter from the registered design professional and a notice of commencement. Since the plans were previously approved, the Plans Examiner will only need to review the survey and validate the location. These permits are usually issued within 3 days. As of Dec. 2018, 334 express permits have been issued. Approximately 14 express permits are submitted daily.