Communications 2017 Strategic Plan | Page 7

FISCAL RESPONSIBILITY Using Data to Drive Decisions Lake County is committed to using data to drive financial and policy decisions and maximize efficiencies and cost-savings. To advance our value of delivering cost-effective services, Lake County will consistently conduct operational and financial analyses, make enhancements, and leverage opportunities. For example, Lake County will continue to conduct comprehensive operational assessments in departments to identify areas for efficiency and streamlining of operations both internally and cross-departmentally. The Land Team will a lso continue to explore opportunities to enhance integration across land departments to create efficiencies and improve service delivery. Property Tax Communication Continue to improve communication, enhance transparency, and raise taxpayer awareness and understanding of property taxes. Capital Planning Lake County will utilize a strategic and collaborative approach, as well as strong processes and systems for capital planning and facilities management to assess capital assets and prioritize capital projects/requirements that balance the capital needs across the organization. Leveraging Shared Services to Gain Efficiencies Lake County will continue to explore ways to collaborate and coordinate with other units of government through our shared services initiative to improve efficiency, generate greater economies of scale, and achieve cost savings. For example, Lake County will pursue joint purchasing opportunities, including jointly bidding for salt, as well as other goods and services. Lake County will also leverage opportunities to share services with municipalities, such as for plan review and inspection services. EXCEPTIONAL SERVICE AND OPERATIONAL EXCELLENCE Investing in Technology The County Board is committed to investing in technologies to deliver products and services in an efficient, cost-effective and secure manner, as well as increase transparency. For example, Lake County is a leader in the area of online maps, consistently leveraging new tools to increase transparency and make it easier for the public to access information. Lake County is also investing in new technology that better integrates permitting functions across County departments, and integration of tax systems to improve overall efficiency and customer service. It also presents shared service opportunities with municipalities. 4