Communications 2017 Strategic Plan | Page 5

Our Values Lake County government carries out its mission and conducts its responsibilities adhering to the following values: Leadership Provide leadership in communicating, interacting and cooperating with residents, businesses, other governments, and stakeholders leading to innovative regional collaboration, increased efficiency and cost savings, and improved quality of life. Fiscal Responsibility Uphold fiscal integrity, make performance-driven decisions based on future impacts, manage priorities, leverage partnerships for more efficient use of resources, and maintain sustainable and prudent financial operations. This includes: a balanced budget, strong reserves, and AAA financial rating, with a commitment to transparency, honesty, reliability and accountability. Exceptional Service Deliver cost-effective, efficient, responsive and high quality services, placing a high value on professionalism and courtesy that enhances the value of government services to residents and builds public trust and confidence. Operational Excellence Promote and cultivate a culture that encourages and fosters continuous improvement, exploration and adoption of new techniques, technologies, and operational efficiencies that maximize outcomes and advance positive, progressive change. Environmental Stewardship Encourage the adoption of environmentally sustainable policies and practices by residents, businesses, and County staff. 2