Colts Gameday Newsletter 7 Dec 3rd Indianapolis_digital - Page 10

game details + entertainment bags. Fans are allowed to carry a clear bag up to 12”x6”x12” or a small hand clutch no larger than 4”x 6.5”. Any medically necessary items must be pre- approved by the Jaguars. Please call (904) 633-2000 (option 1) or myExperience@ jaguars.com to be considered for approval. All items will be subject to proper inspection at entry gate. For more information on the Jaguars bag policy, please visit www.jaguars.com/ allclear. PROHIBITED ITEMS Don’t get turned away at the stadium gates. Before arriving on Sunday, make sure to review our full prohibited items list at www.jaguars.com/fanguide. Prohibited item reminders: • All bags with the exception of a small hand-sized clutch (4.5” x 6.5”) or clear bag no larger than 12” x 6” x 12” • Banners or signs larger than 3 feet by 2 feet • Cameras with detachable lenses or lenses longer than six inches • Coolers or containers, including cans, cups (except 2017 souvenir cup purchased in-stadium), bottles (including misting fans) and beverages from outside the stadium GUEST SERVICES Need assistance on game day? The guest services team is here to help. To ask a question or seek assistance with a problem or issue: • Locate your nearest usher, security guard, police offi cer or guest services team member. • Visit any of the guest services booths located on the main concourse outside sections 223, 244 and 202; in the upper concourses outside sections 410 and 436; and in the US Assure Clubs on the ground level and immediately outside of the elevator on the lower and upper levels. • Text “ASSIST” followed by the location and a brief description of the issue to 58154. Texting is also available in the parking lots beginning two hours prior to kickoff and one hour post-game. Looking to provide feedback regarding your game experience? If you have a question or concern and would like to provide feedback following the game, you may do so in any of the following three ways: • Pick up a guest comment card from any guest services booth and mail it to Jacksonville Jaguars, ATTN: Guest Services, One EverBank Field Drive, Jacksonville, FL 32202 • Call the Jaguars ticket offi ce at (904) 633-2000 (option ‘1’) Monday through Friday from 9 a.m. to 5 p.m. • Visit jaguars.com/myexperience and click on the “general feedback” link If you plan on purchasing an alcoholic beverage at the game, please make sure you have your proof of age identifi cation with you. In accordance with the NFL’s Best Practices for Fan Conduct, age identifi cation must be presented by everyone purchasing an alcoholic beverage. ALCOHOL POLICY REMINDERS For the safety of all guests, Delaware North has implemented the following alcohol service policy at EverBank Field: • Vertical drivers licenses from any state will NOT be accepted as a valid for of ID • Valid vertical military ID cards will be accepted • All persons who order alcohol will have their ID checked each time they order alcohol