nonclear bag no larger than 4.5” x 6.5”. This policy is strictly enforced.
Any medically necessary items must be pre-approved by the Jaguars. Please call (904)
633-2000 (option 1) or email [email protected] to be considered for approval.
All items will be subject to proper inspection at entry gate.
PROHIBITED ITEMS
Don’t get turned away at the
stadium gates. Before arriving on
Sunday, make sure to review our
full prohibited items list at
www.jaguars.com/stadium/fanguide.
GUEST SERVICES
Need assistance on game day? The
guest services team is here to help.
To ask a question or seek assistance
with a problem or issue:
• Locate your nearest usher,
security guard, police officer or guest services team member.
• Visit any of the guest services booths located on the main concourse outside
sections 223, 244 and 202; in the upper concourses outside sections 410 and 436;
and in the Clubs on the ground level and immediately outside of the elevator on
the lower and upper levels.
• Text “ASSIST” followed by the location and a brief description of the issue to
58154. Texting is also available in the parking lots beginning two hours prior to
kickoff and one hour postgame.
Looking to provide feedback regarding your game experience? If you have a question or
concern and would like to provide feedback following the game, you may do so in any of
the following three ways:
• Pick up a guest comment card from any guest services booth
• Call the Jaguars ticket office at (904) 633-2000 (option ‘1’) Monday through Friday
from 9 a.m. to 5 p.m.
• Email [email protected]
GAME DAY TICKET OFFICE
The game day ticket office located
between Gates 2 and 3 in the north
end zone will open three hours
prior to kickoff.
CONTACT
Ticket Office (877) 4-JAGS-TIX
Monday-Friday 9 a.m. - 5 p.m. ET
Ticketing @jaguars.com
Jacksonville Jaguars
1 TIAA Bank Field Drive
Jacksonville, FL 32202