Collin County Living Well Magazine Winter 2015 | Page 21

From left to right are: Faisal Haq, M.D., Kimberly S. Warren, M.D., and Sadaf Razi ElHaffar, O.D.

new headquarters in Dallas, when the facility opens
in the coming months.
According to Dr. Whitman, “With our move to the
new facility, which surely will be state of the art, one
of the things we’re developing now is a new wireless
system that will enhance communication between the
front desk, technicians and doctors. This technology
will let us know what patient needs to be seen next,
where they are located and exactly what type of eye
care procedure or consultation the doctors and ophthalmology technicians need to perform.
While I can’t say we will ever be able to conquer
wait time issues 100 percent, we are one of the few
medical organizations to take such an aggressive
approach to improving efficiencies, and it’s working. Patient wait times continue to improve, and that
amounts to more happy patients.”