Cochrane Five Year Strategic Plan | Page 121

Town of Cochrane Strategic Plan – Final Report October 2014 3.1 Cochrane’s SWOT Analyses: Small Business and Technology The findings relevant for E-business uptake in Cochrane are presented in Table 2 below. Table 2: Recurring or Relevant Themes from Phase 1’s technology and SME SWOT analyses Feature Cochrane Telecom Services (CTS) Board of Trade (BoT) Local business’ attitude Partnership Possibilities ICT skills are lacking Description of Finding • Identified as offering excellent ICT services, including broadband Internet connectivity with up to 5MB/s download speeds and some fibre backbone. • Viewed by citizens as lacking transparency. This may have implications for CTS’ ability to spearhead initiatives aimed at promoting E-business applications and/or skills development. • Where the BoT was noted to be successful in some campaigns (downtown wreaths, job fairs, etc.) it was felt overall to be ineffective. This is due to the public’s perception of the Board as idle and lacking a proactive drive. Worse than a negative public perspective, businesses themselves were noted to see little benefit in the BoT’s activities. • Having a proactive capacity-building organisation acting as champion of the business community will prove essential to facilitation of E-business activity. • Local businesses were identified as lacking an interest in the Internet or community initiatives, and have only moderately begun to adopt Ebusiness applications. • Importantly, Cochrane’s SMEs were noted to believe they needed no assistance and are resistant to change. • The SWOT indicates that opportunities do exist for partnerships among internal and external partners. Although the BoT was noted to have its challenges, its close relationship to Council is a positive feature of the community’s internal capacity. • NEOnet was cited by the technology SWOT as a potential partner in securing funding for E-businesses and for offering ICT skills training in the community. • The SWOT demonstrates that Cochrane is behind the curve in terms of ICT skills training and interest. Where previous attempts were made to offer workshops, the business community proved apathetic. This has resulted in low technology literacy levels. 119