Coaching World Issue 19: Science of Coaching | Page 6
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Keeping Current
When Collaborating,
Don’t Mark
Your Territory
What’s the quickest way to stop
feedback in a creative collaboration?
According to a recent study, marking
your territory—which is to say,
claiming ownership of the idea being
discussed—can be enough to stifle
feedback from collaborators.
who has the original idea, they will
try to signal their ownership of it.
Naturally, this makes other people
less motivated to contribute and
can squelch the creativity of their
comments and suggestions. The
original idea may never be developed
to its fullest potential.”
marketing, content marketing and
company website/app usage. The
majority of those surveyed (73
percent) were businesses with one to
10 employees and less than $1 million
USD in annual revenue, matching
the makeup of the 2013 U.S. Census
Bureau data on small businesses.
What’s the best way to avoid this
creative dead-end? We must learn to
value collaboration as much as we do
innovation. According to Baer, “What
you want is an environment in which
offering creative feedback is valued as
much as having the original idea. The
credit has to be shared equally.”
According to the survey, many
small businesses aren’t using digital
marketing because of the associated
expense and inexperience with
relevant tools and strategies, but Clutch
argues it offers many advantages for
small businesses, including:
The study appeared in the
November 2015 issue of the
Journal of Applied Psychology.
—Justin Hannah
6
Coaching World
The researchers performed two studies
and found that a person is more likely
to mark a territory in which he or she
feels a strong sense of ownership.
However, this marking leads to less
creative, constructive feedback from
peers. In work environments, a
creative or original idea is often more
highly valued than the feedback that
improves it, so collaborators feel little
investment in the idea’s outcome and
little motivation to provide constructive
input. This tends to greatly limit an
idea’s potential, said Markus Baer,
associate professor of organizational
behavior at Olin Business School and
one of the study’s co-authors.
“The first idea is rarely the best,”
Baer said. “Creative ideas have to
be nurtured and developed and
this often happens in the context of
collaborating with others. However,
when all the credit goes to the person
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Researchers at Washington University
in St. Louis’ Olin Business School
and the University of Victoria
were interested in the concept of
territorial marking, and how it affects
collaboration in the workplace. In this
context, “territorial marking” refers to
laying claim to a territory, specifically
an idea.
Lack of Digital
Marketing Can
Be Cost