Coaching World Issue 18: May 2016 - Page 28

Shutterstock.com/YURALAITS ALBERT 28 Coaching World Barbara Smith, PCC Barbara is a senior consultant with ICF International’s Organizational Research, Learning, and Performance Division in Fairfax, Virginia, USA. She coaches leaders at all levels, including leaders in long-term development programs. She is certified to administer and interpret numerous commercial and custom-designed 360-degree assessment instruments. She is active in the International Coach Federation’s Northeast Regional Advisory Council, recently served as a member of the ICF Global Nominating Committee and is a past president of ICF Metro DC. She has more than 25 years’ experience in the U.S. federal government and now applies her human capital skills and Leadership Coaching expertise to work with the U.S. Department of Defense, National Aeronautics and Space Administration, National Institutes of Health, U.S. Environmental Protection Agency, and other federal agencies. 360-degree Assessment and Coaching: Connecting and Capitalizing on the Core Competencies Most coaches are aware that a 360-degree assessment offers individuals multiple viewpoints of their job skills, abilities and behaviors. Often referred to as a “full-circle” assessment, it typically includes feedback from an individual’s supervisor, colleagues and subordinates, and a self-assessment completed by the individual. Assessment feedback gives individuals points of data from multiple perspectives with which they can plan a course of action forward to guide personal and professional development. In one of my first 360-degree assessment feedback coaching sessions, I met with Robert, a mid-level leader who arrived at the session completely stressed out. He’d experienced a computer glitch before our discussion and was unable to download his assessment feedback report. He came to the session empty-handed. Although I had an extra copy of his feedback report which I might have first offered him, I recognized a real advantage of capitalizing on the ICF Core Competencies. Rather than beginning the session by handing Robert the