AUGUST 2015
Contents
ISSUE 15
03 The First Word
04 Checking In
05 Editor’s Note
06 Keeping Current
08 Business Sense
11
12
14
Online Reputation Management
From the Toolbox
Establishing Trust and Intimacy
The Coaching Case
Changing Communities
through Coaching
Special Update
ICF Code of Ethics
features
15 Are you Immune to
Business Development?
Robert Kegan, Ph.D., and Lisa Lahey, Ed.D.
18 From Coach to Speaker
Jane Anderson, PCC
20 In Defense of Small Steps
2
Coaching World
Andrea Shaw, Ph.D., MCC
Cover Image: Shutterstock.com/Sanjatosi