Coaching World Issue 13: March 2015 - Page 15

Since the power of the coaching relationship lies not just in what happens during the coaching meeting itself, but also in what happens in between coaching meetings, the model is based on the entire coaching relationship. Connect In The Gifts of Imperfection (Hazelden, 2010), Brené Brown, Ph.D., LMSW, defines connection “as the energy that exists between people when they feel seen, heard, and valued; when they can give and receive without judgment; and when they derive sustenance and strength from the relationship.” This is the intention of what the coach provides for the client throughout the full coaching experience while practicing this model. “Connect” is centrally placed in the model and its lines extend to encompass all other components of the model. This is because the concept of connection is central to and infused through all aspects of the coaching relationship. Collaborate The “collaborate” component is a process whereby the coach and client work together to discuss multiple areas of the client’s life to determine what will be in their best interest to focus on, as the defined movement forward, for that moment in time. Situation A situation occurs when the coach and client have discussed different areas of life and have determined that a particular situation would be most useful to focus on or that there is a pressing matter the client needs to further discuss. A coach will recognize a situation by the fact that it is something the client has intense energy around, and therefore is where her focus clearly is. Client Example: “I have a conference to attend, but it is during my child’s recital.” Reflection Reflection is most appropriate when the client requires extra reflection space to critically think and make meaning of a past, present or pending experience; as opposed to a “situation” where the client is not in need of deep reflection. This is an opportunity for the client to connect the dots of his experiences and the effect those experiences have on his present and future life. Client Example: “I have a huge presentation coming up in one of my classes. I’m prepared, but for some reason this one is making me really nervous.” Activity Client Example: “I need to figure out my budget for the month.” Ultimately, all three categories lead to an action (movement forward) through the coaching process. Act Action in this model can be defined as the client committing to a conscious choice in her life that will assist her in reaching her potential, with the goal of acting upon that conscious choice moving forward. In this component, the coach empowers the client to explicitly define action steps for moving forward and commit to taking those action steps, based on a reflection, situation and/or activity. Examples of an initial action might include making a conscious change in perspective or behavior, or partnering with the coach to draft an action plan for making and meeting SMART goals. Client Examples: Situation: The client figures out that she can attend the recital and skip the first day of the conference. Her action step is to request her supervisor’s permission to do so. Reflection: The client realizes that his class presentation focuses on a topic he is extremely passionate about and recognizes that it could shift his career path. His CONTINUED ON NEXT PAGE > 15 An activity is a structured, tangible exercise that can be prompted by the client’s need to plan for or further understand a past, present or future circumstance. The intention of the activity is to assist the client in making abstract thoughts into tangible tools and provide clarity on her defined, desired movement forward. Coaching World At this stage, the coach can leverage the competency of powerful questioning (e.g. “What’s happening in your life right now?”; “What are your current plans or goals?”; “What are some of the challenges you’re facing right now?”; “What are you celebrating right now?”; “For you to feel confident moving forward right now, what do you feel would be the best topic to focus on?”). Once a topic is identified, it is then time to determine the most effective way to support the client in moving forward. This model offers the coach and client three routes to consider: