Conference & Meetings World Issue 89

CONFERENCE & MEETINGS WORLD / ISSUE 89 Inside EXPERIENTIAL COUNTS/ Freeman survey results SETTING STANDARDS / Big Interview with IACC’s Mark Cooper GOING FOR GOLD / Meetings alchemy on Australia’s Gold Coast s e g n a h ,c h ,c h c City CMW refl ects on the top movers in the new ICCA city rankings T H E M A G A Z I N E F O R T H E G LO B A L M E E T I N G S C O M M U N I T Y