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MANAGEMENT DEVELOPMENT PROGRAMME
STRATEGY & LEADERSHIP FOR
CLUB MANAGERS
c.
This course is aimed at those managers who wish to learn how
to enhance their management style and tap in to their leadership
potential in order to operate the club as a business. Delegates will
understand the responsibilities and characteristics required to exert
the appropriate level of power and influence so that their club can
show the creativity to focus its strategic aims in line with its established
culture and traditions. Particular focus will be paid to establishing and
enhancing an effective working relationship with their committee,
whilst mentoring, developing and leading their staff team. Delegates
will also be invited to review their knowledge in all competency areas
required to achieve success at their club and in their career.
d.
FOOD & BEVERAGE MANAGEMENT FOR
CLUB MANAGERS
This course is relevant to all club managers, as it provides an insight
into the delivery of food and beverage services within successful
clubhouse operations. It will take an in depth look at food and
beverage operations from a management and control perspective.
Delegates will study trends in menu and service delivery, as well as
evolving legal requirements. Particular attention will be paid to the
creation of successful unique or themed events and how best to plan
their marketing. The course will also enable managers to create and
deliver appropriate training sessions for clubhouse staff to ensure that
service excellence is the norm at their club.
COURSE CONTENT
COURSE CONTENT
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The management to leadership model
The changing nature of Club culture
Developing and effective training / mentoring programme
Nature and traits of leaders
Situational leadership
Creativity and club management
Strategic planning for clubs
Financial Management
Effective Member comms
Lumina Traits & leadership assessment
Technology & Social media in clubs
Negotiation techniques
Professional image
Marketing to demographics
Fitness & Swim provision principles
Club Ethics
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