Club Exploria Member Guide 2018/2019 | Page 218

TIMESHARE OWNERS V.O.I.C.E.– Vacation Ownership Interval Compensation Exchange: V.O.I.C.E. is the most dynamic exchange product available to vacation interval owners. With V.O.I.C.E., you can decide each year how you want to use your interval – with much greater flexibility. V.O.I.C.E. allows you to deposit your interval for Exploria Marketplace Reward Credits which can be redeemed for accommodations, cruises and other travel components. Our system accepts most intervals. • The first step to V.O.I.C.E. is to deposit your week. Once you are on the V.O.I.C.E. page, choose the city where your resort is located. You will notice that a drop down menu appears below with all of the resorts within that city. Find your resort in the drop-down menu, enter in the unit type, the week number, and the year of the week you would like to deposit, and then click on Check Redemption Price. If you are happy with the amount of Reward Credits you would receive from your week, fill out the form that appears. Note: The most up-to-date terms and conditions are available on the website. Please contact Member Services for additional details. • The next step is the Unit Release Process. Print out the form, fill it out, sign it, and then return it by fax to 877.737.1542 or by email to [email protected]. Note: Once we receive the signed unit release form, we will need to get approval from the resort to take over the week. This may take up to two weeks. 216