Clearview South July 2013 - Issue 140 - Page 41

NETWORKVEKAAGM2013 John Ogilvie rounded off the afternoon’s AGM with a rousing speech encouraging the membership to take advantage of all the online services on offer from Network VEKA. “In a changing, modern market, modern practices must be adopted in order to stay ahead of the game. “Cumulative sales for the Network have already reached £770million and I’m looking forward to seeing the installation that takes us over the £800million mark. Let’s make it sooner rather than later!” A black and white classic The evening’s festivities began with a champagne reception sponsored by Glazerite, before guests - dressed in their Hollywood finest, made their way along the red carpet into the ballroom for a night of glitz and glamour. Other companies that supported the event with sponsorship were Glazpart, The Image Works, Prefix Systems and Clearview & PRO Installer Magazines. Charity envelopes were collected and a generous £630 was raised for Burnley Neonatal Unit. The awards were presented by Network VEKA MD John Ogilvie who was delighted to congratulate all the award winners on their continuing hard work and high standards. John explained why he feels the awards are so worthwhile: “It’s a great representation of what Network VEKA is all about. These customer satisfaction ratings come directly from the homeowners, and we collate the results from around 16,000 questionnaires every year. It’s a true reflection of how our installers’ customers feel they are treated. “Network VEKA members collectively have an average customer satisfaction rating of 97%, compared with a recognised industry average of just 83%. I’m more than proud to be part of an evening that recognises and celebrates this level of service.” Thistle come as no surprise... overall winner! Aberdeen-based Thistle Windows broke the company’s own record for the number of awards collected at this annual event. The Scottish company’s representatives Paul Mair and Andy Cadman were understandably proud to claim the regional award for Scotland and the overall award for customer satisfaction. This year’s success takes the tally up to an impressive 13 awards for Thistle over the years. Getting into the swing underneath all the glitz and glam, was the shared aim of making our respective businesses as successful as they can be. The contacts made and conversations had by all involved in making the event a resounding success will continue to pay-off long after the red carpet has been rolled up. “On behalf on Clearview and PRO Installer I would like to congratulate the worthy winners and nominees and also the organisers for a perfectly executed event.” And the winner is... During the meal, music was provided by the talented Brothers of Swing who serenaded guests with a host of classic favourites from the silver screen. Steve Hancox from Goliath Homeworld was just one of the guests to join the boys in showing off a swinging singing voice. The evening was topped off with live music from Radio followed by a disco to keep the dance floor busy until the early hours. A Night To Remember Clearview’s Becky Taylor was in attendance throughout the event, meeting the Network VEKA members that Clearview and PRO Installer feature on a regular basis and introducing the magazines to companies that will no doubt enjoy the benefit from the same support and added value over the coming months. “All attendees should be commended for the strong sense of camaraderie they helped to create and who made me feel so welcome,” said Becky. “The overriding factor that brought us all together, which was ever-present Best New Member: Rodda and Hocking Embracing and Promotion of the Network VEKA Brand (North): AWC Home Improvements Embracing and Promotion of the Network VEKA Brand (South): Shane Howells Regional Winner for Scotland: Thistle Windows Regional Winner for the North East and Yorkshire: David Brunskill Windows Regional Winner for the North West: AWC Home Improvements Regional Winner for The Midlands: Goliath Homeworld Regional Winner for Central England: Shane Howells Regional Winner for Eastern England: Trent Valley Windows Regional Winner for the South East: KJM Group Regional Winner f"FR6WFvW7CVfW'2b'&G'B&VvvW"f"vW3vFw2&VvvW"f"&VC&WGFW"W2fW&vW#F7FRvFw0F&VB&Rf6Bwwr6V'fWrV6РT#0C