Clearview North October 2013 - Issue 143 - Page 10

industrynews CALL CENTRE INVESTMENT AT UK’S NUMBER ONE LEAD GENERATOR Leads2trade, the company behind the Trusted Local Suppliers Network, has expanded its call centre, as is rolls out a strategy to invest in key areas of the business. Recognised as the UK’s leading sales lead generator, Leads2trade generates doublequalified home improvement leads via an 800 strong online network of sites, which fall under the banner of Trusted Local Suppliers, where homeowners register to find tradesman to carry out work such as conservatory, solar and double glazing installations. All leads are rigorously vetted by a call centre team before they become double-qualified and are deemed fit to pass on to installers. The lengths call centre staff go to, to ensure sales lead are ‘red-hot’ for members of its Trusted Local Supplier network, is legendary. Andy Royle, Director at the company comments: “Double qualified sales leads form the foundation of what we offer installers and we take the process seriously. “One of our team can also become an extension of the installer’s team, and book appointments on their behalf and manage the lead nurturing process, if necessary.” Leads 2 Trade Limited, Key House, 15/16, The Embankment, Emery Park, Vale Road, Heaton Mersey, Stockport, SK4 3GN CUMBRIAN WINDOW FIRM FINED OVER SEVERED FINGERS A Cumbrian manufacturer of wooden doors and window frames has been fined for safety failings after an employee’s fingers were severed by a rotating saw. The New West Port Corporation Ltd, which trades as West Port, was prosecuted by the Health and Safety Executive (HSE) following the incident at its factory on the Solway Industrial Estate in Maryport on 2nd March 2011. West Cumbria Magistrates’ Court in Workington heard the 29-year-old local man had been feeding long pieces of wood through a machine so they could be cut to size by circular saws. He then put a piece of wood into the machine’s exit so it could be recalibrated for the next job when his right hand was struck by one of the blades, which was still rotating. The worker lost parts of all four fingers on his right hand and now struggles to carry out everyday tasks like shaving and cooking. The HSE investigation found there was no guard over the part of the machine where the wood came out from under the saw, which meant it was possible for workers to reach it while it was still rotating. Information on improving safety is available at www.hse.gov.uk/ manufacturing. THREE COUNTRIES GOLF CHALLENGE SUCCESS They had barely finished dusting off their climbing gear following the successful completion of the National Three Peaks Challenge in June, when adventurers from RegaLead and associated suppliers, customers and trade press broke out their golfing equipment, keen for the next challenge in aid of Help for Heroes. This came in early July, in the form of the Three Countries Golf Challenge. Far from being the leisurely round of golf or two in the sunshine that some participants had hoped for, the challenge took place in just one day and saw the team travel from Manchester to Scotland, then Wales, finally travelling back to Manchester again, with the aim to arrive before closing time, to complete 54 holes of golf across the three countries. Guy Hubble, Joint Managing Director at RegaLead comments: “It was a fantastic day and we really appreciate the support shown, both from the players themselves, and everybody who was kind enough to donate. We’d particularly like to thank Moffat Golf Club, Old Padeswood Golf Club and Chorlton cum Hardy Golf Club for their hospitality. Close to £10,000 will go to charity.” www.regalead.co.uk 10 OCT 2013 To read more, visit www.clearview-uk.com