MOVERS&SHAKERS
CARL F GROUPCO
APPOINTS NEW CRM
CO-ORDINATOR
Carl F Groupco’s CRM
function is supported by
Cherelle Gloster (pictured)
who takes the new position
of CRM Co-ordinator for
the hardware distribution
company.
A Customer Relationship
Management system was
introduced by Carl F Groupco in
2001 and the benefits have been
considerable including real-time
reporting and enhancements
to customer service, with full
historical data available to
all members of the account
handling team.
‘quality assurance’
Supporting the company’s
commitment to CRM, Cherelle’s
role will include maintaining
the customer database, call
report entries and overseeing the
system to ensure accuracy of the
information entered.
With a background that
includes quality assurance of
service functions in the retail
sector, Cherelle is well-placed to
provide pro-active sales support,
including planning and reporting
activities.
Tel: 01733 393330,
[email protected],
www.carlfgroupco.co.uk,
Follow Carl F Groupco on
Twitter using the handle
@Carl_F_Groupco
NEW APPOINTMENT
AT BM TRADA
BM TRADA has appointed
Cenk Akar as Head of Section
- Mechanical & Structural
Testing, responsible for
leading the team of technical
staff and developing existing
and new business.
Commenting on his
appointment, Akar said: “ I
am delighted to be joining BM
TRADA at such an exciting
time and look forward to
contributing to its continued
success.”
Jon Osborn, Chief Operating
Officer BM TRADA Building
& Product Services commented
: “Cenk brings a wealth of
commercial experience to the
business and I am delighted he
has chosen to join us.”
Cenk will be based at BM
TRADA’s UK headquarters in
High Wycombe.
BM TRADA,
dd: +44 (0)1494 569 685,
www.bmtrada.com/testing
CHANGING OF THE GUARD AT GLAZERITE
WITH NEW AREA MANAGER
Glazerite Windows Ltd has said goodbye to
existing Area Sales Manager Fred Doodey,
who is semi-retiring to move on to a new
venture. Fred’s departure from the trade
fabricator, which recently celebrated reaching
£100 million in sales, sees the immediate
appointment of Giovanni Sangiovanni as
Fred’s successor.
Going solo after two years with the
Wellingborough-based company, Fred took
the decision to step away from his position at
Glazerite in order to begin his own retail window
company, Ecologic Windows & Doors. Working
92
MAY 2014
closer to home Fred recognises that his former
employer has the best profile on the market, so
much so that moving forward he has decided to
buy his VEKA frames from Glazerite.
“Fred has been a valuable member of the team
for the past two years,” said Chris Thompson,
Glazerite’s National Sales & Marketing Manager.
“We’re sad to see him go but we wish him all the
success in his new venture.”
Fred has been busy introducing Giovanni to his
customers in preparation for the handover.
www.glazeritewindows.co.uk
To read more, visit www.clearview-uk.com