Clearview North July 2014 - Issue 152 - Page 102

HARDWARE&SECURITY RAPID FRAME SPEEDS AHEAD WITH KENRICK Rapid Frame Ltd has celebrated a year of using Kenrick’s market leading Excalibur window locking system with record sales and a major order for a new product. Walsall-based Rapid Frame wanted a durable, reliable multi-point window locking system for its Formula One collection of PVC-u windows. Having tested several systems, the company chose Kenrick’s Excalibur because it is SBD approved and one of the most secure multi-point window locking systems in its class. Simple to install, it has a robust unhanded die-cast gearbox and bi-directional die-cast claws for extra security. Kenrick and Rapid Frame also worked closely together to adapt the centre keeps of the system to carry Rapid Frame’s unique product branding - ‘F1’. Rapid Frame originally fitted Kenrick’s Excalibur shootbolt system to around 50 per cent of its windows, but a surge in customer demand for a more secure locking system prompted the company to fit Excalibur to 80 per cent of its windows. Andy Young, Group Operations Director at Rapid Frame Ltd, said: “This 30 per cent increase in Excalibur uptake is purely down to the great characteristics of this system.” FABRICATORS VALUE QUALITY MORE THAN PRICE, ACCORDING TO MILA RESEARCH Mila is celebrating after its latest round of independent market research showed that product quality is now the single most important factor for fabricators when choosing a hardware supplier. The company, which maintains a commitment to product quality throughout its range, says the results of the research vindicate its approach. In unprompted questioning amongst a broad mix of fabricators (not just Mila customers), product quality ranked much higher than price and way ahead of the next most common responses including customer service, delivery time, stock availability and reliability. Highly significant was that poor product quality was the most common reason given by fabricators for not choosing a supplier, outweighing bad customer service, unreliable deliveries - and even price. Mila’s market research was ‘double blind’ to ensure that it was totally independent and not biased. When fabricators were asked what they considered to be the most important attributes of any hardware supplier and which suppliers they felt best exemplified these, 67% of respondents named Mila as number one, almost four times the number who named the supplier in second place. Carl F Groupco Stars With New Cylinder The latest own brand hardware to be developed by Carl F Groupco is the CFG3* cylinder. Produced in response to demand for a cylinder which meets 3* accreditation for TS 007, the Kitemarked product achieves PAS 24 and is accredited by Secured by Design. Commenting on the latest manufacturing investment by Carl F Groupco, Sales Director, Norman Berrill, said: “The TS 007 standard can be achieved either by using a 2 star handle (such as the Hoppe PAS 24 High Security Handle) 102 JUL 2014 alongside a 1 star cylinder, or by using a 3 star cylinder alongside any handle style. “Offering a 3 star cylinder gives the fabricator an alternative approach to achieving the standard – it