Clearview North August 2013 - Issue 141 | Page 82

MOVERS&SHAKERS NEW REGIONAL EXECUTIVE This week, the Glass and Glazing Federation (GGF) welcomed Ann-marie Waugh to the Federation as the new Regional Executive for GGF Scotland, the North of England, the North West and North Wales, and Midlands Regions. Ann-marie joins the Federation bringing a wealth of operations experience having worked for many years in the Scottish Parliament and subsequently in the transport industry. A key part of her role will be the effective representation of the GGF at meetings with Scottish Parliament and external agencies in Scotland. On Ann-marie’s appointment Nigel Rees, GGF Group Chief Executive commented, “We welcome Ann-marie to the Federation and see her as an integral member of the Regional Management Team. I have no doubt she will bring a fresh energy to the role and help the GGF develop its Membership NEW HEAD OF TECHNICAL SERVICES Mike Hart has been appointed as the new Head of Technical Services at REHAU. He has been a key member of REHAU’s seven strong technical team for ten years and during that time has worked as both a systems and product development engineer. In his new leadership role, Mike will be helping to drive REHAU’s ongoing product development and technical support programmes, ensuring that the company meets and even surpasses the needs of customers. He says: “As their systems supplier, it is important that REHAU continues to anticipate market requirements on behalf of customers and has the products available to help them take advantage of any new opportunities. Equally important though is our role in providing all of the necessary technical support documentation so that customers can comply with all the relevant legislation. “The Technical Services team is a significant resource within REHAU, and one of my key objectives is to ensure that we provide a range of services which have a real value for customers.” Mike will work closely with REHAU’s technical teams in Germany and across Europe, sharing knowledge and experience in areas such as CE marking and energy efficiency. Tel: 01989 762600, Fax: 01989 762701, Web: www.rehau.co.uk in Scotland, the North and North West of England, North Wales and in the Midlands.” On her new position, Ann-marie commented, “I am delighted to have been given the opportunity to work in the Glass and Glazing sector. I am really looking forward to meeting with Members, listening to their concerns and working with them on the key issues.” For further information go to: www.ggf.org.uk Committed to ongoing improvement Peter Dyer says: As we upgrade our current CRM system James will play an important role in driving forward our on-going improvement programme to give our customers the best possible service. We all wish James the very best as he steps into this role and I’m sure he’ll prove a very valuable member of the team.” James Murphy commented: “Dempsey Dyer is a company that prides itself on offering quality products and service and I’m delighted to join the team. It’s great to be working with a company that focusses on what really matters to the customer and I look forward to helping improve relationships as well as growth amongst our customers.” Dempsey Dyer is a leading manufacturer of timber and timber look windows and doors. These luxurious products help installers sell into the high-end domestic market. Dempsey also fabricates Deceuninck uPVC windows and doors. For more information call 01977 649641 or visit www.dempseydyer.co.uk Pontefract based timber and Deceuninck uPVC trade fabricator Dempsey Dyer has welcomed a new addition to its team. James Murphy joins the IT department and will primarily manage Dempsey’s state of the art CRM system to further improve the quality of service for customers. 82 AUG 2013 To read more, visit www.clearview-uk.com