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THE BRITISH Fenestration Rating Council ( BFRC ) launched a new bespoke system , especially designed to provide all customers with an improved streamlined customer management service .
BFRC customers are already receiving instant notifications of product scope updates and are benefiting from the enhanced reporting . This custom-made system has now improved
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internal efficiencies , resulting in a quick turnaround for all companies who are part of the BFRC schemes .
BFRC is the premier UK authority for independently verified ratings of energy efficient windows and doors . With a new management system fully in place to support the customer journey , its clear BFRC is continuously striving to enhance their customers ’ experience .
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Lis Clarke , BFRC Operations Director said , “ Providing exceptional customer service and the best customer experience is at the core of our values . I am delighted to see that our customers are already benefiting from up to a 70 % reduction in processing times , due to the new system we have introduced . These foundations will hold us in good stead for the future and forge the exciting developments we have planned .” |
www . bfrc . org | www . ggf . org . uk |
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ILLBRUCK HAS BROUGHT ground-breaking installation tape ( and a lot of bacon sandwiches ) to Eurocell branches across the Midlands for a round of breakfast mornings to promote TP650 Trio . illbruck Product Manager David Naylor explains : “ Recent years have seen homeowners become increasingly conscious both of their environmental impact , and the rising price of
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energy . And governments , local authorities and other rulesetting bodies have brought in strict environmental legislation . Yet , like thousands of other installers around the country , most have been using silicone for years , if not decades , and see no reason to use anything else . Our breakfast mornings are a fantastic opportunity for Eurocell customers to meet key members of the illbruck team , see TP650 |
Trio up close and learn more about its many benefits .”
TP650 is a compressed foam insulating seal . Once you remove the backing paper , the tape steadily expands to effectively seal all gaps and spaces between the frame and wall .
Impregnated with a flameretardant resin , it ’ s extremely safe , and offers outstanding thermal efficiency , outstanding air-tightness and driving rain
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resistance of at least 600 PA . It also provides an extremely consistent finish .
www . illbruck . com
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