Clearview National October 2016 - Issue 179 | Page 81
INSTALLERSUPPORT
Introducing the
AstraSEAL of Approval
RESPECTED
INSTALLER GOES
FROM STRENGTHTO-STRENGTH
»»BARKER AND
Cresswell Glass is a highly
respected installation business,
based in Naezing, Waltham
Abbey, that operates throughout
the Essex area. The company
has been a regular Astraseal
customer for 25 years – and
there’s a reason they’ve stayed
loyal so long.
“Over two and a half decades,
the standard of service we’ve
received from Astraseal has
never been anything less than
excellent,” commented Gary
Barker, Barker and Cresswell
Glass MD. “The range of valueadded services and customer
support initiatives is huge, and
growing all the time.”
“Some are quite welldocumented – the fantastic
conservatories service, that
sees them put together every
conservatory roof as part of
a thorough quality assurance
check before dispatched to
customers, fast-track remakes,
and so on – but one of the
biggest ways Astraseal has
supported us over the years is
through staff training.”
“Every time we take on a
new fitter, Astraseal takes them
in for a week of intensive onthe-job training. They spend
time working at all the different
stations in the factory, and at
all points in the production
process, giving them an indepth knowledge of how all the
Astraseal products we use are
put together. They’re also sent
out with Astraseal’s in-house
fitting team to learn exactly how
the products are installed – and
they even spend time in the
offices, to see how the product
ordering process works.”
“It’s been an invaluable help
to us over the years – saving us
time and money, and letting us
very quickly bring new starters
up to speed.”
Barker and Cresswell Glass
also takes advantage of Astraseal’s
in-house surveying team and
installation support service.
“Whenever Astraseal launches
a new product, they offer to
send a fitter to oversee our first
installation. With Astraseal’s
support, we’ve been able to take
on much more complex jobs
than we would’ve been able to
manage on our own. It’s opened
up a lot of opportunities for us,
and helped us grow and continue
to go from strength to strength
as a business.”
www.astraseal.co.uk
The customer
care initiative -
“Our promise
to you.”
The new Customer Care initiative
designed to help installers grow
At Astraseal we recognise that if our customers are
successful, we’re successful. That is why we have
launched the AstraSEAL of Approval, a new initiative
designed to support installers and help them grow
their business. As an Astraseal customer, you will
automatically benefit from the scheme and can access
a host of added value services including:
Fast-track remake service
On-site surveying from NVQ Level qualified team
CAD drawing service
Conservatory roofs built and tested in the factory
before dispatch.
Sales, technical and installation literature available
from www.astrasealdownloads.com
24/7 online ordering
Every item checked using an advanced computer
software package before they are loaded onto the
delivery vehicles
Experienced Astraseal support team are on hand
to answer technical questions anytime during the
working day
Best price guaranteed
3 phase training programme available to trade
clients: Product and Sales, Fabrication, Retail and
Commercial Installation
Call 01933 270 552 to get the AstraSEAL of Approval
T: 01933 270 552
F: 01933 274 852
E: [email protected]
www.astraseal.co.uk/trade
@astraseal
/astraseal
/astraseal
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