Clearview National October 2016 - Issue 179 | Page 19

INDUSTRYNEWS

Industry qualifications
increasing in importance
»»IN CERTAIN INDUSTRIES, GAS AND
“On completion of the work, and before
electricity for example, we know that
leaving site, I asked the consumer how they
qualifications have been mandatory for many
had selected the most suitable installer to carry
years and customers do recognise and expect it.
out the work in their home?” he continues.
“Is the same finally starting to become the case in
“The customer was very quick to respond
our own industry?” asks GQA External Quality
informing me that they had asked for
Advisor, Andy Carrington…
the usual quotes from three installers and
“There is more and more evidence to show
was impressed by the professionalism
that consumers are increasingly starting to
demonstrated by all, but the installer they
understand and value the importance of
chose won the work because he had a GQA
industry-related qualifications as a part of their
sticker on his van stating that he held industry
process of choosing which installers to appoint to related qualifications.
carry out work on their home,” Andy says.
“The consumer did what you would expect,
“I recently carried out a live performance
reverted to the internet and did some research,
observation with a qualifications assessor and the
and, on satisfying himself as to the importance
assessor’s candidate who was working to update
and the credibility of GQA qualifications,
his current level of GQA qualification in support made his choice.
of his growing experience. The candidate was
“This is not the first example - practical
observed from start to finish, removing and then
qualifications are increasingly being asked
installing replacement
sealed
units into existing
for by10:22
consumers who want a third part
GQA Clearview
Paris.pdf
1
18/06/2016
timber frames,” explains Andy.
endorsement of the installers they are going

to choose, and displaying this on your van is
the perfect way to advertise the fact that you
are qualified to do the job required,” Andy
concldues.
Could having a GQA industry relevant
qualification work for you?
www.gqaqualifications.com
@gqaquals #BigGreenQ

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