Clearview National November 2018 - Issue 204 | Page 26

G18AWARDS Excellence recognised with G18 Customer Care nomination » » WINDOW WARE, ONE OF the UK’s foremost independent hardware distributors is celebrating further recognition for its already award-winning customer service with a nomination for ‘Customer Care Initiative of the Year’ at the G18 Awards. The award nomination recognises a remarkable year for the Bedfordshire firm with key investments helping to achieve consistently high OTIF scores, and a meticulous approach to service delivering incredibly positive customer satisfaction scores. The firm, which won the ‘Service Excellence’ award at the SME Bedfordshire Business Awards, was also named the UK’s best hardware supplier by an independent industry survey. Managing Director, Sam Nuckey said: “Every decision we make at Window Ware is with the aim of delivering the best possible service, whether that’s investing in new technology, introducing new lines or working with like-minded brand partners. It’s an ethos which has driven us over the past three decades and is exemplified by our dedicated team.” With over 6,500 unique products from leading brands including Yale, Maco and Trojan, Window Ware is one of the largest suppliers of window and door hardware, factory tools, fixings and consumables. www.windowware.co.uk ULTRA-SLIM DOOR SLIDES INTO FINAL FIVE » » BOOMING ULTRA-SLIM SLIDING door brand Viiu is celebrating after its ground- breaking product was named a finalist for the G18 Best New Product of the Year award; a particularly sought-after accolade. Sales Director Rod Tate said: “For us, it’s important the market realises that Viiu isn’t just an exceptional sliding door – it’s a comprehensive package designed to help installers grow their businesses. “We arm our Key Dealers – trusted installation firms who have exclusivity in their area - with a wealth of quality point of sales material, and a showroom package that helps potential clients get up close and personal with Viiu, a fantastic way of converting leads.” Viiu can boast ultra-slim sightlines, secure laminated glass throughout and an ingenious, unobtrusive design. Viiu’s outer- frame is entirely built in to the façade, giving it the appearance of an uninterrupted wall of glass. A patented adjustable interlock section allows perfect alignment to maximise performance and aesthetics - and was robust enough to make Viiu the UK’s first PAS24- 2016-accredited ultra-slim sliding door. What’s more, a motorised option is also available – and its drive gear is discreetly housed in the unit’s 100mm head profile, which itself is hidden behind the building’s façade. www.viiu.co.uk FIVE-STAR SUCCESS AS ‘INDUSTRY OSCARS’ SHORTLIST ANNOUNCED » » LEADING FULL-SERVICE marketing agency Purplex is celebrating again as five of its clients have received a nomination at this year’s highly anticipated G18 Awards. Billed as the ‘industry Oscars,’ this year’s G18 event will take place at the London Hilton, Park Lane on Friday, November 30. Home improvement company SEH BAC, who scooped two awards at last year’s event, has been shortlisted for Customer Care Initiative of the Year alongside Window Ware, one of the UK’s leading hardware distributors. Outdoor living specialists Milwood Group is a finalist in the Training and Development Initiative of the Year, the slimline high-performance sliding door Viiu has been nominated in the New Product of the Year category 26 » N OV 2018 » CL EARVI E W- UK . C O M and, completing the line-up, warm edge experts Edgetech is nominated for Component Supplier of the Year. Andrew Scott, Managing Director of Purplex, commented: “Awards are often overlooked by companies, but they are so, so important. Standing out from your competitors says that you are the best. I’d like to wish SEH BAC, Window Ware, Milwood Group, Viiu and Edgetech the best of luck and I look forward to joining them for a night of celebration at the end of the month.” www.purplexmarketing.com