Clearview National November 2017 - Issue 192 | Page 40

All Doors
ORDERS ARRIVE 100% ON TIME, IN FULL
» » TWO YEARS’ WORK ON
turning manufacturing and
operations into a well-tuned
service engine is paying off at
the Solidor Group. The leading
composite door manufacturer
has achieved an impressive 100%
OTIF (orders delivered On Time,
In Full) for four months in a row
between June and September.
By keeping to a five-day
delivery promise for both Solidor
and Residor, installers and their
customers can rely on orders
being fulfilled on time, in full,
exactly as ordered. This makes
a huge difference to service and
satisfaction all the way along the
supply chain. And by managing
its own fleet of lorries and team of
drivers, the Solidor and Residor
doors arrive in perfect condition
too.
The premium Solidor timber
core composite door was joined
by Residor’s GRP foam composite
door in 2016. Both ranges
come with Ultion locks fitted
as standard and Solidor can also
add the most secure options in
the market, including Lock Lock
handles and Winkhaus AV3
autolock magnets.
Residor is also now available
in a range of new designs and
styles, as well as the full palette
of RAL colours. This means that
architects and other specifiers,
installers and builders have an
astonishing 2,328 shades to offer
customers.
The highest service standards,
combined with the most secure
and beautiful doors, are reflected
in a 20% increase in sales in the
first half of 2017. CEO Gareth
Mobley comments: “We’re really
excited about our continuing
strong growth and that we can
match our quality products with
a quality service to satisfy our
customers.”
Solidor is growing fast. It’s
investing in people, operations,
facilities, customer support and
research & development to make
sure its products, quality and
service are the best, for 5 Star
Reliability. Customers can also
tap into a highly effective lead
generation system, and marketing
POS that are arguably one of the
best in the market.
www.solidor.co.uk
www.residor.co.uk
Painted doors in five days
DOORCO, the leading UK composite door
manufacturer is delighted to announce the reduction in
the lead times for painted doors from its UK facility, with
one side painted doors now available in just five days.
» » “COLOUR MAKES UP AROUND 60%
of our sales at DOORCO”, comments Jayne
Sullivan, Operations Director at DOORCO.
“With this level of demand comes complexity,
as an increasing palette of colours are required
by our customers as quickly as possible. As
part of our strategic investment plan to ensure
we remained responsive to our customers’
needs, in March this year we choose to invest
in a purpose-built Turn-Key paint solution
from Schubert’s. The Schubox® has provided
DOORCO with a technologically advanced
approach to supplying customers of all sizes
with the highest quality, consistent custom
finishes. Both solvent and water-based
substrates react well, so not only have we
noticed significant improvements in quality,
40 » N OV 2017 » CL EARVI E W- UK . C O M
but the unique infra-red drying process has
dramatically reduced drying times.
“We no longer struggle with the bottle-neck
that the painting process often causes and
this has enabled us to speed up the painting
process and therefore the time in which we can
deliver to our customers. We can therefore
now make the commitment to a reduced
turnaround on painted doors – one sided
painted doors are now available on a five-day
turnaround, while double painted doors and
stained doors can be delivered in just seven.
“Ultimate customer satisfaction is the key
driver behind everything we do at DOORCO.
Whether it’s a one-off prepped door, single
or mixed pallets, being able to improve
delivery times on colour is a great accolade
to the commitment made providing excellent
products and service and we will continuing to
make improvements of this nature features at
the core of what we do.”
www.door-co.com