Clearview National November 2017 - Issue 192 | Page 12

INDUSTRYNEWS
PROUD SPONSOR OF INDUSTRY NEWS

CUSTOMER MARKETING SUPPORT ROLE ANNOUNCED

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EPWIN WINDOW Systems has just announced that Natalie Tellis-James has joined their team in a Customer Marketing Support role .
Natalie , whose background is in marketing , project management and customer service , said : “ I am delighted to be joining Epwin Window Systems . The company has an exceptional reputation for the quality of the support it gives to its customers and I ’ m thrilled to be part of such a proactive team .”
Natalie will be part of the marketing support team that works directly with Epwin Window Systems ’ customer accounts , helping them take advantage of the bespoke marketing Epwin offers . The team is one of the largest in the industry and this is reflected in the reputation Epwin Window Systems has for its proactiveness when it comes to working with its customers and the level of marketing support it provides .
The latest example of the company ’ s commitment is Excellence as Standard , the membership programme that aims to drive and promote excellence at every level of member businesses . Its members enjoy a wide range of benefits to help them and their business , from continuous training and advice through to product discounts and marketing support .
www . epwin . co . uk
LETTER TO THE EDITOR
In this year ’ s Fire Door Safety Week , there has never been so much scrutiny on fire door product specification , manufacture , installation and maintenance .
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WE ARE ALL AWARE how integral fire doors are when a fire breaks out in a building after the devastating fire at Grenfell Tower . Properly manufactured , installed and maintained fire doors help to ensure compartmentalisation of fire and stop the fire spreading inside the building .
The fire at Grenfell Tower , and before that Lakanal House , mean issues around fire safety are in the spotlight . It ’ s highlighted that whatever part in the supply chain , there ’ s potentially a personal liability if things go wrong .
Individuals and companies can take steps to protect themselves . While third party certification is not mandatory , it offers a robust framework for manufacturing fire doors . More to the point , third party certification is recommended in Building Regulations for fire doors , making it even more appropriate . A Building Regulations review in the light of the Grenfell tower fire is likely to make third party certification mandatory for those manufacturing or installing fire doors .
CE marking for fire doors is not yet a legal requirement , however it is likely that it will become mandatory in the future . Therefore , it makes sense for companies to choose a third-party certification body that is a Notified Body , so that when CE Marking for fire doors comes into legislation , they already have everything in place .
Simon Beer Managing Director Bluesky Certification www . blueskycert . com

ANNUAL REPORT SHOWS STRENGTH AND STABILITY

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THE GLASS AND Glazing Federation ( GGF ) has released its Annual Report for the year ending 31st December 2016 .
The GGF Annual Report 2017 highlights the Federation ’ s outstanding financial performance in 2016 which was significantly boosted by the sale of the GGF ’ s offices in London Bridge and the subsequent relocation to Rushworth St , Southwark in October 2016 .
The GGF ’ s greatly improved support for consumer facing
Members is also featured within the Report . In February 2016 , the GGF gained approval from the Chartered Trading Standards Institute for its Consumer Code of Practice . On the back of this approval the GGF revamped its consumer support package with increased consumer protection , an improved conciliation service to help resolves disputes between GGF Members and consumers , plus the development of the awardwinning consumer advice website MyGlazing . com .
The Report also underlines an outstanding year for the GGF Technical and Marketing departments . Throughout 2016 the GGF launched or revised over one third ( 45 ) of all its Technical publications . On the Marketing and PR front , GGF brand awareness levels reached new heights of over 33 million readerships across print and online media .
www . MyGlazing . com
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