Clearview National May 2019 - Issue 210 | Page 54

event zone NEW SOFTWARE SOLUTION MAKES A REAL DIFFERENCE » » REAL ALUMINIUM HAS TEAMED UP with top industry software developer First Degree Systems to design, develop and build a new online quoting and ordering system, which will allow installers to quote and order REAL products anytime and anywhere when they are online. The REAL Aluminium team will be on stand L20 at the FIT Show in May and running a series of seminars and training sessions to show visitors this new software and to demonstrate the benefits of the REAL Aluminium package. John Harvey, Customade Group production systems manager and lead developer on the project, explains: “We know from our research that when our installers visit their customers to measure up, the time to return and follow up a quote is a critical part of the home owners selection process. Giving our customers the tools to be able to do this almost immediately will give them a ‘REAL’ competitive edge. It is a breakthrough for firms wanting to enter the aluminium market because it simplifies what can be a time consuming and complicated process of quoting and ordering. “We also wanted to minimise the risks when quotes are converted to orders and give our customers confidence that they will get the products they need, especially those who are new to aluminium. And our new offering goes beyond the software element, because there is the full support of the team at REAL who are there to review every order placed. This minimises the risk of error and allows installers to We’re going to the design and specify their projects with confidence.” The launch of the new online quoting and ordering system is the latest phase of investment at REAL Aluminium to maintain its lead within the industry. Last year, REAL Aluminium completed a £250,000 investment programme to create an additional 23,000ft2 aluminium factory space and fulfil its industry- leading two-week lead time on windows and bifolding doors. REAL Aluminium is helping more and more installers to seize the potential of aluminium and benefit from the higher profit margins it brings by giving them all the resources they need to grow with aluminium. The ‘REAL Difference’ brings together a complete range of aluminium products and a comprehensive showroom and award-winning sales and marketing support package to help installers to promote, quote, order and sell aluminium with ease. www.real-aluminium.co.uk New Pocket Door Systems, concealed door kits, hydraulic patch fittings a stainless steel Barrierslide addition and a single sided glass balustrade system. Just a sample of the new products we’ll be displaying at FIT this year. Come visit stand N45 at the show... Tel: 01708 891 515 [email protected] barrier-components.co.uk 54 MAY 2019